The Big Box Advantage: Elevating Your RAL Facility with Experienced Managers

Tuesday, December 31, 2024

Primary Blog/Assisted Living /The Big Box Advantage: Elevating Your RAL Facility with Experienced Managers

Brett Chotkevys

Introduction
For many small residential assisted living (RAL) owners, the challenge of competing with big-box facilities can feel daunting. But what if the solution lies in the experience and networking capabilities of a big-box manager? This blog unpacks the surprising advantages of hiring seasoned managers who bring their expertise and relationships to your business, enabling you to offer top-tier services from day one.

The Power of Local Connections
When you hire a manager with experience in a big-box facility, especially one local to your area, you gain access to their well-established network. These managers often have:

Relationships with home health agencies, hospices, podiatrists, and dentists.
Insight into which providers deliver quality care and which to avoid.
Knowledge of the local healthcare landscape, including who to trust for primary care and other specialized services.
This network allows you to hit the ground running, with service contracts and partnerships in place within weeks rather than months.

Plug-and-Play Expertise
A major advantage of hiring big-box managers is their ability to seamlessly integrate with your existing systems. They bring:

Established workflows for connecting with external services.
Familiarity with medical jargon and industry standards that might otherwise feel overwhelming to newcomers.
A proactive approach to setting up necessary care services without the owner needing to micromanage.
Learning While Growing
For owners new to the industry, hiring a big-box manager can serve as a crash course in assisted living operations. While you may feel out of your depth at first, asking clarifying questions and learning from their expertise will:

Build your confidence.
Expand your knowledge base.
Empower you to replicate their processes for future facilities.
It’s okay not to know everything—growth comes from leaning into discomfort and asking questions, no matter how simple they may seem.

Standing Out in the RAL Market
One of the most transformative realizations for small RAL owners is discovering how competitive their facilities can be with the right team. Big-box managers help by:

Setting up comprehensive services that rival large facilities.
Elevating the level of care beyond basic ADL (Activities of Daily Living) support.
Demonstrating that your facility can command premium pricing due to the quality of care and range of services offered.

Real-World Results
The impact of hiring a big-box manager is immediate and measurable. Within weeks, you might find yourself signing contracts with service providers and gaining access to a network you didn’t even know existed. This swift setup not only improves the quality of care but also positions your facility as a credible alternative to larger operations.

Conclusion
Hiring an experienced big-box manager can redefine what your RAL facility is capable of. From leveraging established networks to providing a seamless operational framework, these professionals bring unparalleled value to your business. With their help, you can confidently offer services that rival those of larger facilities, charge higher rates, and ultimately provide the care your residents deserve.

​Let their expertise inspire you to elevate your facility to its full potential—because with the right team, even the smallest RAL can make a big impact.